What's New in Wikit Semantics Q3 2024
This summer, your Wikit Semantics tool has continued to evolve to better meet your needs and optimize your interactions. Here's a summary of the changes that took place during this third quarter!
1. Conversational Mode Available on Request
We understand that every organization has unique needs. That's why we now offer the possibility to benefit from the conversational mode on request.
Conversational mode allows for fluid and natural interaction with users, simulating a human conversation. The chatbot learns from past exchanges and uses this knowledge to offer a more personalized, flexible, and intuitive experience, fostering continuous and relevant dialogue with the user.
⇒ Contact your Customer Success Manager (CSM) to activate this feature and enjoy an even more interactive and dynamic user experience.
2. Guardrails against Toxic Requests, Prompt Injection, and Small Talks
To secure and improve the quality of interactions, we have implemented sophisticated guardrails. These filters effectively act to:
- Block toxic requests: Enhanced protection against inappropriate or harmful content.
- Prevent prompt injection: Security against attempts to manipulate prompts.
- Manage small talks: Intelligent filtering of less relevant conversations to focus responses on substantial topics.
⇒ These messages can be customized by contacting your CSM.
3. Integration of GPT-4o Mini Models
For increased precision and relevance in the responses provided by your chatbots, we have integrated the GPT-4o mini models hosted in Europe 🇪🇺. An optimized and lighter version of the GPT-4 model, this model offers the perfect balance between high performance and reduced response time, ensuring fast, fluid, and relevant interactions.