Command Usage

Semantics Chat offers a command system to perform specific actions in parallel with the main conversation. These commands provide a dedicated interface for common tasks such as ticket management.

Accessing Commands

Commands are accessible via the icons located at the bottom left of the chat interface:

• "New Ticket" icon to create a ticket
• "My Tickets" icon to view the list of tickets

Creating a Ticket

The ticket creation command opens a side panel containing a form with:

• A "Title" field to name the ticket
• A "Description" field to detail the request
• An "OK" button to validate the creation

Once the ticket is created, it will be accessible in the ticket list.

Viewing Tickets

The "My Tickets" command displays a side panel showing:

• The list of tickets in a vertical carousel
• For each ticket:
  • Its identification number
  • The creation date and time
  • The title
  • The beginning of the description
  • A button to open the ticket in a new window

Tickets are sorted in reverse chronological order, from newest to oldest.

Benefits

This command system allows you to:

• Clearly separate ticket management actions from the conversation
• Quickly access essential functionalities
• Maintain a structured record of exchanges and requests
• Easily switch between conversation and tickets

Commands thus complement the conversational experience by offering dedicated interfaces for specific tasks.